Turning workplace harm into healing, trust, and lasting success
Frequently Asked Questions
Clear answers about how WorkRight23 supports individuals and organisations.
We’ve gathered answers to the most common questions about WorkRight23. If you don’t see what you’re looking for, reach out anytime. We’re here to help.
General
We use target because it acknowledges that harmful behaviour was directed at a person, without defining them by that experience. The word victim can feel disempowering or suggest someone has no agency.
Target is more neutral. It recognises that a person was on the receiving end of harm while affirming the person’s strength, dignity, and ability to move forward. It also helps shift the focus from blame or labels toward accountability for harmful actions and, where needed, systemic change to prevent the harm from continuing.
Workplace harm isn’t always just bullying. It can also include harassment, discrimination, retaliation, physical or sexual harm, or even illegal or unethical actions.
The word bully only describes one behaviour. Perpetrator is a broader term that:
- Covers the full range of harmful actions, from everyday negative acts to serious misconduct.
- Highlights the importance of accountability when harm has been caused.
- Recognises that sometimes addressing harm requires a systemic intervention, not just a personal solution.
Using this language ensures we take every report seriously, whether it’s a pattern of behaviour or a major breach of trust or ethics.
WorkRight23 is a charitable trust and digital platform that supports both individuals and organisations in addressing workplace harm.
For Targets (Individuals):
WorkRight23 provides a secure, private platform to document harmful experiences. You can open one or several cases and record incidents safely. These may relate to:
- A current case at work
- A past case you want to keep on record
- Domestic or family violence that impacts your work
- Whistleblowing on illegal or unethical actions
All records are stored privately and remain fully under your control and ownership.
For Organisations:
WorkRight23 provides aggregated, de-identified insights into workplace risks. We combine perceptual data (like employee surveys) with actuals (secure, anonymised incident data) to reveal systemic patterns. No individual can ever be identified, and all cases remain under the target’s control. The result is clear, actionable intelligence to prevent, mitigate, and eliminate psychosocial harm.
WorkRight23 serves three main groups:
- Individuals (Targets):
Anyone in New Zealand or Australia can use our platform for free via the website or mobile apps. People in other countries can also access the website version, and as we better understand local laws and processes, we may open to wider audiences globally. - Health Professionals:
A General practitioner (GP), with patient consent, can refer patients to WorkRight23 via the GP portal. The GP can then monitor psychological well-being and include this information in their patient’s overall care plan. - Organisations:
Employers, government agencies, NGOs, and unions can partner with WorkRight23. They receive de-identified analytics that highlight psychosocial risks, enabling systemic interventions that strengthen workplace safety, trust, and culture.
No. WorkRight23 is free for individuals. Our charitable trust model means funding comes from partner organisations and community supporters.
Some people choose to give back after their case is resolved by making a donation to WorkRight23, or by completing an organisational assessment for a workplace where they have been employed or volunteered. These contributions help us expand support for others.
For organisations, pricing information is available on our website. We keep costs as low as possible because our focus is on creating healthy outcomes for individuals and safer workplaces for everyone.
Platform FAQs
We ask for demographic information (like age, gender, or education) so we can understand broader patterns of harm across different groups and sectors. This helps us provide stronger insights to improve workplace safety system-wide.
Your demographic details are always stored securely and are kept separate from your personal identity. They are never shared with your employer or anyone else without your request and consent.
Only you can access your case(s) and incidents. Only you have access to your case number(s), a unique identifier that links your incidents to your case. No one else has access.
There is one limited exception:
- If you have a GP referral, your GP will be given your case number for medical purposes. Your GP does not see your incidents or case notes. Your GP only sees your mental health assessment charts (graphed results) while your case remains open. This helps your GP better understand your well-being and provide support.
Your employer never has access to your data.
WorkRight23 may use aggregated, de-identified data from across the platform to provide organisations with insights into workplace psychosocial risks, but this can never be linked back to you or your case.
You are always in control of your data and your decisions; nothing is ever shared without your knowledge or consent.
For safety and security reasons, past incident entries are not visible once they’ve been saved. This protects you if, for example, someone else gains access to your phone in a domestic violence situation; they cannot open or view your records.
It also strengthens trust in the system by preventing tampering, editing, and identifying false allegations. Over time, patterns of behaviour, shown through a graph of the intensity and frequency of incidents, are identified from your entries. This provides a more reliable picture of your experience if you ever decide to take action.
You are always in control; you can open or close cases, and if needed, you can request your full case record securely through the platform.